Best 20 Contact Form Examples That Will Inspire You [+Tips & Benefits]

“Contact Us” forms are indispensable elements within websites, allowing for lead capture, relationship establishment, and heightened business conversions. When strategically placed, these forms serve as a direct communication channel with potential customers, effectively amplifying lead generation and your website’s conversion rate.

As a matter of fact, a significant 74% of marketers turn to contact forms to generate leads, with an impressive 50% ranking them as the most powerful lead-generation tool. Nonetheless, several contact forms still fail to deliver desired results due to various commonly overlooked factors. Considering the significance of the contact form as the most frequented page on a company’s website, any errors in its execution can considerably impact its overall performance.

To familiarize you with this concept, we will guide you through the basics of contact forms, explore their advantages, showcase 20 best examples of websites with outstanding contact forms, and share valuable tips for designing a contact form that boosts conversion rates.

What is a Contact Form?

Contact Form

A contact form is an interactive element on a website that allows visitors to get in touch with the website owner, business, or organization. It typically consists of fields where users can enter their name, email address, subject, and message, along with a submit button. When a user fills out the form and clicks the submit button, the information is sent to the website owner via email or stored in a database.

Contact forms serve as a means of communication between website visitors and businesses, making it easier for potential customers to reach out with inquiries, feedback, or requests for information. They play a vital role in lead generation and customer engagement, providing a seamless way for visitors to initiate contact without needing direct email or phone calls.

By using contact forms, businesses can streamline their communication process, build relationships with their audience, and increase the chances of converting website visitors into customers.

Why Use a Contact Form on Your Website?

Using a contact form on your website enhances communication, lead generation, and customer engagement. Here are some reasons why you should consider using a contact form:

1. Seamless Communication: Contact forms provide a user-friendly and hassle-free way for visitors to contact you. It eliminates the need for visitors to open their email client or make a phone call, making it more convenient for them to initiate contact.

2. Lead Generation: Contact forms act as valuable lead generation tools. You can build a list of potential customers for future marketing efforts by capturing visitor information, such as names and email addresses.

3. Professionalism: Having a well-designed contact form on your website gives your business a more professional appearance. It shows that you are accessible and responsive to customer inquiries.

4. Spam Protection: Contact forms often include built-in spam protection measures like CAPTCHA or anti-bot mechanisms, which help prevent spam emails and ensure that you receive genuine inquiries.

5. Customization: Contact forms can be customized to collect specific information from users, such as the nature of their inquiry, their location, or other relevant details. This helps you tailor your responses and services to meet their specific needs.

6. Trackable Analytics: By integrating contact forms with website analytics tools, you can track and analyze visitor interactions, gain insights into user behavior, and optimize your contact form for better performance.

7. Time Management: Contact forms streamline communication and help you manage inquiries more efficiently. You can prioritize and respond to messages conveniently, ensuring timely and consistent communication with your audience.

8. Engaging User Experience: A well-designed contact form enhances the user experience on your website. It can encourage more interactions and boost engagement, leading to increased conversions.

9. Data Collection: Contact forms allow you to gather valuable data about your audience, such as their preferences, interests, and feedback. This data can be used to improve your products or services and refine your marketing strategies.

Using a contact form on your website is a valuable strategy for fostering better communication with your audience, capturing potential leads, and presenting a professional image for your business.

Top 7 Types of Contact Forms

Contact forms are essential for business websites, allowing seamless communication between businesses and their customers. Different types of contact forms cater to specific needs and objectives, enhancing customer interactions and lead generation. Here are seven popular types of contact forms commonly found on business websites:

1. General Contact Form

General Contact Form

The most fundamental type, this form captures general inquiries and messages from website visitors. It typically includes fields for the user’s name, email address, phone number, and message box. It’s a basic contact form that many businesses use to address customer questions, provide support, and establish initial contact.

2. Request a Quote Form

Request a Quote Form

Particularly useful for service-based businesses, this simple contact form enables potential customers to request price quotes or estimates for specific products or services. Along with the usual contact details, this form may include additional fields for project descriptions, budget limits, and deadlines, helping businesses provide accurate quotes.

3. Booking or Appointment Form

Booking or Appointment Form

This online contact form streamlines the appointment booking process widely used by service-oriented businesses such as salons, healthcare providers, and consultants. Customers can select preferred dates and times, specify the required service, and provide contact information, making it convenient for both parties.

4. Feedback or Survey Form

Feedback or Survey Form

Businesses seeking to gather customer insights and feedback can utilize this form. It includes various question formats like multiple-choice, rating scales, and open-ended questions. This form helps businesses understand customer preferences, identify areas for improvement, and enhance customer satisfaction.

5. Subscription or Newsletter Signup Form

Subscription or Newsletter Signup Form

Often found on blog pages or e-commerce websites, this form allows visitors to subscribe to newsletters, updates, or exclusive offers from the business. By building an email list through this form, companies can maintain customer engagement and promote their products or services.

6. Employment or Job Application Form

Employment or Job Application Form

Companies that frequently hire new talent use this form to collect detailed information from job applicants. It includes fields for personal details, educational qualifications, work experience, and an option to upload resumes and cover letters. This form streamlines the recruitment process and ensures relevant information is gathered.

7. Product Inquiry Form

Product Inquiry Form

E-commerce websites commonly employ this form to facilitate inquiries about specific products or services. Customers can ask questions about product features, pricing, or availability. This form helps businesses provide prompt responses and assist customers in making informed purchase decisions.

8. Support Contact Form

Support Contact Form

A Support Contact Form is an online form used by businesses and organizations to provide a channel for users or customers to reach out for assistance, report issues, or seek help. It typically includes fields for name, email, subject, and message, enabling users to communicate their concerns or inquiries efficiently.

Each contact form type is tailored to meet distinct business needs, enhancing customer interactions, lead generation, and overall website performance. By strategically incorporating these forms into their websites, businesses can foster better communication, understand customer requirements, and improve their products and services. Additionally, depending on the type of business, most websites have multiple contact forms to achieve different goals.

How To Create Contact Forms

Creating effective contact forms is a crucial aspect of any business website. Contact forms serve as a direct line of communication between your website visitors and your business, allowing potential customers to contact you easily.

Whether they have questions, want to request a quote, schedule an appointment, or provide feedback, a well-designed contact form can make the process smooth and hassle-free. Here’s an extensive guide on how to create contact forms for your website:

1. Define the Purpose

Determine the primary purpose of your contact form. Are you looking to capture general inquiries, receive quote requests, schedule appointments, or gather feedback? Understanding the specific goal will help you design a form that aligns with your objectives.

2. Choose the Right Platform

Depending on your website platform, numerous tools and plugins are available to create contact forms. Popular plugins like WPForms, Contact Form 7, and Gravity Forms offer easy-to-use solutions for WordPress websites. Services like Google Forms and JotForm can be valuable options for non-WordPress websites.

3. Gather Necessary Information

Decide on the information you need to collect from users. Common fields include name, email address, phone number, subject, message, and other details relevant to your form’s purpose. Keep the number of fields concise to encourage more submissions.

4. Keep It User-Friendly

User experience is paramount. Keep your contact form simple and easy to navigate. Avoid overwhelming users with unnecessary fields or complex layouts. Utilize user-friendly labels and instructions to guide users through the form.

5. Mobile Responsiveness

Ensure your contact form is mobile-friendly, as more users access websites on smartphones and tablets. Test the form’s functionality on different devices to ensure a smooth experience for all users.

6. Implement Security Measures

Protect your contact form from spam submissions by adding captcha or reCAPTCHA features. These security measures help filter out automated bots and ensure genuine inquiries.

7. Design and Branding

Customize the design of your contact form to match your website’s overall branding. Use consistent colors, fonts, and styles to create a contact form design that gives your website a cohesive and professional look.

8. Call-to-Action (CTA)

Place the contact form strategically on your website, preferably on high-traffic pages like the home page and contact page. Utilize compelling CTAs to encourage users to fill out the form and contact your business.

9. Testing and Troubleshooting

Before making your contact form live, thoroughly test it to ensure all fields function correctly. Verify that you receive test submissions and that automated emails or notifications work as expected.

10. Analytics and Tracking

Implement analytics or tracking tools to monitor the performance of your contact form. Measure conversion rates and user interactions and identify areas for improvement.

11. Regular Updates and Improvements

Continuously review and optimize your contact forms based on user feedback and data insights. Consider A/B testing different form variations to find the most effective design.

12. Compliance with Data Protection Regulations

Ensure that your contact form complies with relevant data protection regulations, such as GDPR or CCPA. Clearly state your data privacy policy and obtain consent for data collection if necessary.

In conclusion, a good contact form can significantly enhance user experience, increase customer engagement, and boost lead generation for your business. Following these steps and best practices, you can create contact forms that capture essential user information and reflect your brand’s professionalism and credibility.

20 Best Contact Form Examples To Inspire You

Here are 20 great contact form examples from real websites demonstrating how businesses leverage them to create engaging and effective communication channels with their users.

1. Stripe

Stripe

Stripe’s contact form stands out due to its simplicity, user-friendliness, and focus on customer support. This contact form example is designed with a clean and intuitive layout, making it easy for users to navigate and fill out. It includes clear fields and instructions, reducing the likelihood of errors during submission.

Moreover, Stripe provides various options for users to reach out, such as email and chat support, allowing them to choose their preferred method of communication. Their customer support team is highly responsive and knowledgeable, ensuring prompt and helpful responses to inquiries.

Stripe’s contact form also incorporates personalized responses, making users feel valued and understood. The company’s commitment to providing excellent support contributes to a positive user experience and sets them apart in the industry.

2. HubSpot

HubSpot

The HubSpot contact form is a crucial element of the HubSpot CRM platform, allowing businesses to capture and manage leads effectively. It enables website visitors to easily get in touch with the company by providing their contact information, inquiries, or requests. The form builder is user-friendly, allowing customization of form fields, design, and placement on websites or landing pages.

Once a visitor fills out the form, the information is automatically stored in the CRM, making it easy for sales and marketing teams to follow up and nurture leads. The HubSpot contact form is essential for businesses seeking to streamline lead generation and customer engagement processes.

3. Slack

Slack

The Slack contact form is a means for users to get in touch with the Slack support team for assistance with any issues or inquiries related to the platform. It is available on the Slack website and allows users to provide their contact information, a description of the problem, and any relevant attachments.

The form is designed to gather essential details to help the support team understand and resolve the user’s concerns efficiently. By using the contact form, users can receive prompt and personalized assistance, enhancing their experience with Slack and ensuring a smooth collaboration and communication process within their teams.

4. Trello

Trello

The Trello contact form is a convenient way for users to reach out to Trello’s support team for assistance, feedback, or inquiries related to the Trello platform. Found on the Trello website, the form requires users to provide their contact details, a description of their issue or question, and any relevant attachments.

By submitting the form, users can receive personalized and timely support from the Trello team, helping them to make the most of Trello’s project management features and ensure a seamless and productive workflow. The contact form serves as a valuable resource for users to resolve any challenges and optimize their experience with Trello.

5. Zoom

Zoom

The Zoom contact form is considered one of the best due to its user-friendly interface, quick response time, and comprehensive support options. The form is easily accessible on the Zoom website, allowing users to submit their inquiries, feedback, or issues efficiently. Zoom’s support team is known for its prompt and helpful responses, ensuring that users receive assistance promptly.

The form also provides options for categorizing queries, making it easier for the support team to address specific issues effectively. Additionally, Zoom offers various resources and a knowledge base on its website, complementing the contact form and providing users with comprehensive support options.

6. Asana

Asana

Asana’s Contact Us page stands out due to its simplicity, accessibility, and comprehensive support options. The page features a clean and intuitive design, making it easy for users to find the contact form and submit their inquiries. Asana provides multiple contact options, including email, chat, and phone support, giving users the flexibility to choose the method that suits them best.

Moreover, Asana offers a detailed knowledge base and community forum on their website, empowering users to find answers to common questions independently. This resourceful approach ensures that users can quickly resolve their issues without contacting support.

7. Dropbox

Dropbox

Dropbox’s Contact Us page stands out due to its user-friendly design and efficient support options. The page provides a clear and easy-to-navigate interface, ensuring that users can quickly find the contact form or relevant support channels. Dropbox offers multiple ways to get in touch, such as email, chat, and phone support, catering to different user preferences and needs.

Additionally, Dropbox provides a comprehensive help center with FAQs, guides, and tutorials, enabling users to troubleshoot issues on their own. The responsive support channels and robust knowledge base demonstrate Dropbox’s commitment to delivering exceptional customer service.

8. Evernote

Evernote

Evernote’s Contact Us page stands out due to its simplicity, clarity, and comprehensive support options. The page features a clean design with a prominently displayed contact form, making it easy for users to submit their inquiries directly.

What sets Evernote apart is its focus on self-help resources. The page provides access to an extensive knowledge base, community forums, and troubleshooting guides, empowering users to find solutions on their own.

Moreover, Evernote offers multiple support channels, including email and chat options, ensuring users can choose the method that suits them best. This combination of user-friendly design and robust self-help resources makes Evernote’s Contact Us page an outstanding resource for users seeking sup

9. Mailchimp

Mailchimp

Mailchimp’s Contact Us page stands out for its user-friendly interface, quick access to support options, and comprehensive help center. The page offers a clear and prominent contact form that allows users to submit their inquiries efficiently.

One of its key strengths is the variety of support options available. Users can access email support, live chat, and phone support, allowing them to choose the channel that best suits their needs.

Additionally, Mailchimp’s help center provides a vast repository of articles, tutorials, and guides, empowering users to find solutions on their own. This combination of accessible support options and comprehensive self-help resources makes Mailchimp’s Contact Us page stand out in providing excellent customer assistance.

10. Neil Patel

Neil Patel

Neil Patel’s website contact form stands out due to its simplicity and effectiveness. It has a clean design with concise fields, making it user-friendly and less intimidating for visitors to fill out. The prominent call-to-action encourages engagement while using a captcha ensures spam protection. Neil Patel’s reputation for quick responses adds to the form’s appeal, building user trust.

The website offers multiple contact options, allowing users to reach out through their preferred channels. Neil Patel’s team’s personal touch in responses, addressing inquiries by name, creates a more personalized experience, enhancing overall user satisfaction with the contact form.

11. Focus Lab

Focus Lab

Focus Lab’s contact form stands out due to its visually appealing and creative design. The form is presented as an interactive paper airplane that users can “send” to initiate contact. This playful and engaging approach immediately captures visitors’ attention and sets the tone for a positive user experience. The form’s simplicity and well-organized layout make it easy for users to provide their information and message without feeling overwhelmed.

Additionally, Focus Lab includes clear instructions and a response time expectation, creating a sense of transparency and reliability. Overall, the contact form reflects the agency’s innovative and customer-centric approach, leaving a lasting impression on visitors.

12. Microsoft

Microsoft

Microsoft’s Contact form page stands out for its user-friendly interface and extensive support options. The page offers a well-organized layout, guiding users to specific product categories for relevant assistance. It provides various contact options, such as live chat, phone support, and email, accommodating users’ preferences. Moreover, Microsoft’s virtual support agent, “Microsoft Answer Desk,” uses AI to address common queries effectively.

The page also features an extensive knowledge base, community forums, and user guides, enabling self-help for users seeking immediate solutions. Microsoft’s commitment to customer support and its user-centric approach make its Contact Us page a standout resource for users seeking assistance with their products and services.

13. WordPress

WordPress

WordPress’s Contact form stands out due to its simplicity and accessibility. The page offers a straightforward form where users can easily submit inquiries, feedback, or support requests. Additionally, WordPress provides comprehensive documentation and an extensive knowledge base that addresses common queries and troubleshooting. Their support forums are an active community where users can seek help from experienced users and moderators.

Furthermore, WordPress offers premium support for its paid plans, ensuring priority assistance for business customers. WordPress’s Contact Us page excels in user-friendliness, multiple support options, and a strong support community, making it a standout resource for its vast user base.

14. Wix

Wix

Wix’s Contact Us page stands out for its user-friendly and intuitive design. It offers a well-structured form that allows users to provide essential information efficiently. Additionally, Wix provides various contact options, including phone support, email, and a comprehensive help center with step-by-step guides and video tutorials. The page also includes a community forum where users can engage with other Wix users and get assistance from experienced community members.

Moreover, Wix’s support team is known for its responsiveness and helpfulness, ensuring that users’ inquiries are addressed promptly. Overall, Wix’s Contact Us page provides multiple support channels and a positive customer support experience.

15. Salesforce

Salesforce

Salesforce’s Contact Us page stands out due to its customer support and engagement commitment. The page offers multiple options for users to connect with their support team, including phone support, live chat, and a comprehensive knowledge base. Additionally, Salesforce provides personalized support for different categories of customers, such as sales, service, marketing, and more, ensuring that users get relevant assistance based on their needs.

The page is well-organized, making it easy for users to find the necessary information quickly. Salesforce’s dedication to providing exceptional customer service and tailored support options set its Contact Us page apart and enhanced the overall user experience.

16. Twitter

Twitter

Twitter’s Contact Us page stands out for its simplicity and ease of use. The page offers a straightforward and user-friendly form where users can select the category of their issue and provide specific details. Additionally, Twitter provides a list of helpful articles related to common topics, allowing users to find answers to their questions without contacting support directly.

Furthermore, they offer support in multiple languages, catering to a diverse global user base. Twitter’s commitment to clear communication, relevant resources, and multilingual support ensures that users can easily seek assistance and find solutions to their problems, making their Contact Us page highly effective and user-oriented.

17. Reddit

Reddit

Reddit’s Contact Us page stands out for its interactive and community-oriented approach. Instead of a traditional contact form, Reddit provides a link to its Help Center, where users can find answers to common questions and explore various support topics. Additionally, Reddit has a thriving community of moderators and active users who actively participate in discussions and assist with different subreddits.

This unique approach fosters a sense of community support, where users can seek help from experienced members and find solutions to their issues in real time. The combination of a comprehensive Help Center and an engaged user community makes Reddit’s Contact Us page an exceptional resource for users to get the help they need.

18. Pinterest

Pinterest

Pinterest’s Contact Us page stands out for its simplicity and user-friendly design. When users visit the page, they are presented with a clear and straightforward contact form where they can select the topic of their issue from a dropdown menu, such as “Account basics” or “Technical issue.” This helps users quickly identify and communicate their problems.

Furthermore, Pinterest provides an additional option to search their Help Center before reaching out for support, encouraging self-help, and reducing unnecessary inquiries. Users can also find links to various support resources, such as the community guidelines and the privacy policy, ensuring transparency and accessibility to important information.

Overall, Pinterest’s Contact Us page stands out for its seamless user experience, making it easy for users to get the help they need while promoting self-service options to find solutions on their own.

19. Zendesk

Zendesk

Zendesk is a cloud-based customer service software company that provides various tools and solutions to help businesses manage and improve their customer support processes. It offers a comprehensive suite of products and services, including ticketing systems, live chat support, self-service customer portals, and knowledge base creation.

Its contact us page has a minimalist, clean, and color-coordinated layout. Considering how straightforward contact forms tend to have more conversions, the Zendesk contact form stands out for its straightforward layout and two main CTAs on the contact us page – “Contact Sales” that leads you to a simple, easy-to-fill form and the “Go to the help center” CTA that directs customers to a knowledge base and an online community of customers with like minds.

20. Choice Screening

 Choice Screening

Choice Screening’s contact form stands out with its user-friendly and efficient design. The form is strategically placed on the homepage, making it easily accessible to visitors. It utilizes a clean and modern layout, ensuring a seamless experience for users. The form only asks for essential information, reducing friction and increasing completion rates.

Additionally, Choice Screening includes a dropdown menu that allows users to select a specific type of inquiry, streamlining the communication process. The form’s straightforward design and clear call-to-action inspire confidence in visitors, making it more likely for them to reach out for inquiries or assistance.

Each of these 20 contact designs incorporates unique features and interactive elements to enhance user experience and increase user engagement. We have provided them to motivate and guide you in creating your own contact form. However, if you don’t have too much time on your hands, consider using contact form templates on sites like Jotform, Colorlib, forms.app, Nicepage, and 123FormBuilder, etc.

Tips And Best Practices For Creating High-Converting Contact Forms

Creating high-converting contact forms is crucial for businesses to effectively engage with their audience, generate leads, and foster better customer interactions. There are some tips and best practices to consider when choosing a contact form idea for your website. Here are seven best practices to help you create a custom contact form that drives conversions.

1. Simplicity is Key

Keep your contact form design clean and straightforward. Limit the number of form fields to only essential information, reducing user effort and increasing completion rates.

2. Clear and Descriptive Labels

Use clear and concise labels for each form field to guide users effectively. Ambiguous labels may confuse visitors and deter them from filling out the form.

3. Mobile Responsiveness

Ensure your contact form is mobile-friendly and optimized for different screen sizes. With the rise of mobile users, a responsive design is essential for a seamless user experience.

4. Strategic Placement

Position your contact form in a highly visible and accessible location on your website. Common placements include the header, footer, or dedicated “Contact Us” page.

5. Engaging Call-to-Action (CTA)

Craft a compelling and action-oriented CTA that encourages visitors to complete the form. Use persuasive language like “Get Started,” “Request a Quote,” or “Subscribe Now.”

6. Real-Time Validation

Implement real-time form validation to provide instant feedback to users if they enter incorrect or incomplete information. This reduces form errors and improves user satisfaction.

7. Thank-You Page and Auto-Responses

After users submit the form, redirect them to a customized thank-you page. Additionally, send automated email confirmations or responses to acknowledge their submission and provide further information or assistance.

Bonus Tip: Privacy and Security

Address privacy concerns by including a link to your privacy policy, ensuring users feel confident in submitting their information. Implement security measures like Captcha to prevent spam submissions and protect user data.

By following these best practices, you can create high-converting contact forms that enhance user experience, encourage engagement, and increase conversions for your business. Regularly analyze form performance and conduct A/B testing to optimize and refine your contact forms for better results.

Create Lead Generating Contact Forms with All Time Design

With All Time Design, creating lead-generating contact forms has never been easier. Our expert designers and developers understand the significance of a well-crafted contact form in driving conversions. We combine simplicity, user-friendliness, and appealing designs to create contact forms that captivate visitors and encourage action.

Our mobile-responsive approach ensures seamless user experiences across all devices, maximizing lead generation potential. We provide a smooth and engaging form completion process by strategically placing persuasive call-to-action buttons and real-time validation. Moreover, our focus on privacy and security builds trust with users, assuring them that their data is protected—partner with All Time Design to create high-converting contact forms that boost your business’s growth. Click here to get started.


September 11, 2023
10 min read
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